Hello,
Your account has been suspended as we aren’t able to verify your identity.
In order to sort out your situation, we need the following documents:
- A digital photo of your Identity card
- Proof of address or another official document which contains your surname, first name and address (eg. : a recent invoice, a recent bill, a recent letter from your bank or even health insurance documents from your employer)
Should you not have any ID card, we may also accept an alternative document such as passport or driving licence.
Please forward us these documents by email in a reply to this message.
Thank you for your understanding
Regards,