CS Officer: Hi. Welcome to 36BOL Customer Support. May I have your username please?
CS Officer: Good Morning!
CS Officer: May we verify your current location Sir?
CS Officer: Thank you for your interest to continue playing with us
CS Officer: However, we are sorry to inform you that we do not have an available deposit and withdrawal for your location at this moment.
CS Officer: Meaning to say you are not able to play with us.
CS Officer: Shall we will have a new deposit methods open again we will be surely have it posted on our website.
CS Officer: Like what we mentioned earlier currently we don't have any available deposit method so as of the moment you cannot play with us Sir
CS Officer: Kindly clarify your concern?
CS Officer: Sir, that was a year ago but for this time all the payment methods such as
Moneybookers, Neteller and POLi are no longer available
CS Officer: We do not have any payment methods available on your location Sir
CS Officer: As we have mention you we don't have any payment methods available meaning to say you cannot play with us
CS Officer: You cannot deposit and even withdraw funds as we don't have any available payment options
CS Officer: You mean you have an existing funds on your 36bol account?
CS Officer: Upon checking you don't have any balance left on your account
CS Officer: May we know where did you view or see that you still have remaining funds?
CS Officer: Cause we believe that since on your location we don't have any deposit and withdrawal options to make it is impossible for you to transfer funds on your account
CS Officer: Can you clarify your concern?
CS Officer: I believe I have already informed you about your account SIr
CS Officer: May we know when was that Sir>
CS Officer: Sure take your time
CS Officer: Sir, I believe this was last year and now is year 2016
CS Officer: We have already sent you an email dated 3rd September 2016 that we no longer offering any payment methods
CS Officer: My apologies but I didn't mentioned you have funds on your account
CS Officer: Like what I said earlier you do not have any remaining funds as we NO longer have any payment options available
CS Officer: With that if you have balance on your account we will transfer back it to your SKRILL account. This notification has been sent last Septemeber 2016
CS Officer: Skrill, Neteller and Poli whatever method you use to transfer with us we already transfer the funds to our account
CS Officer: Therefore your account has no balance left since the time we have sent you a notification
CS Officer: Do you have any other concern?
CS Officer: It will depends on our management Sir.
CS Officer: Shall we will have a new deposit methods open again we will be surely have it posted on our website.
CS Officer: Your most welcome
CS Officer: Thank you for your kind understanding