operator112: James: Let me extend our warmest greetings to you for choosing William Hill Casino Club. This is James in behalf of the Online Support Team.
operator112: James: Welcome back, ..........
Player19: hi james, I have a question about your bonus program
operator112: James: By the way, let me inform you that if you will deposit €40 or more, you will get a ONE HUNDRED FIFTY PERCENT BONUS of up to €300. Isn't that great?
operator112: James: Yes, go ahead.
Player19: I prefer to play roulette and blackjack, could you remove me from bonus offers?
Player19: bonus is good for slots players but not good for blackjack or roulette players
operator112: James: The bonus is given so that you'll have more money for betting. Are you sure you don't want the bonus?
Player19: yes, I'm sure to avoid trouble concerning bonus rules
operator112: James: Okay. I understand.
operator112: James: Please give me a minute. I will let you know as soon as your account has been blocked from receiving the bonus so that you can deposit, okay?
Player19: okay
operator112: James: Thank you for waiting.
operator112: James: Your account is now blocked from receiving all bonuses. Please let us know if you wish to receive the bonus again.
operator112: James: You may now deposit, ..........
Player19: thank you for your support
operator112: James: You're welcome. Do you need assistance in making a deposit?
Player19: no thanks, I will deposit now by moneybookers
operator112: James: Okay. i will stay here with you to make sure that everything will be okay.